• How long does the COVID-19 at-home test kit to arrive?

  As soon as we receive your order, we will send out your COVID-19 at-home testing using USPS delivery to your shipping address. For $0 cost shipping, it typically takes around 2-5 business days depending on your location. When you place your order, our system will check if you have qualified to order our COVID-19 testing at a $0 cost based on the reason for testing that you have specified upon ordering. If you do not have active insurance there might be a slight delay in your order as we manPopular

• Where can I order COVID-19 at-home PCR testing?

  Hi there! Thank you for reaching out. Our COVID-19 testing regular cost is $125. We also offer a no-cost COVID-19 testing if your insurance is active and up to date and if you qualify based on your reason for testing specified upon ordering on our website. You may place your order through this link: https://fastlabtech.com/at-home-testing/ Let us know if you have questions when submitting your order, we're happy to guide you through it.Popular

• I need help taking my test

  Fast Lab COVID-19 at-home PCR testing instructions Follow all of the steps accordingly and in their numbered order to ensure your sample is taken correctly to be processed efficiently at our lab. Your kit has a limited shelf life. Once your kit arrives, take your sample right away by following our PCR test instructions through this link: https://fastlabtech.com/PCR Fast Lab COVID-19 Rapid Antigen Testing Instructions Hi there! Thank you for reaching out. For the antigen test kit, youPopular

• How to return the COVID-19 at-home PCR testing?

  Please make sure you have used your PCR kit before returning it. Put your test into the box and stick the free return shipping label on the box. Ship your kit back to us through the following options: (1) put the package in your mailbox, (2) give it to a USPS mail carrier or (3) drop it off to any USPS UPS drop box. Please make sure you do this on the same day that you take your test. Once you place your kit back in the mail, it will be received by the lab within 2-5 business days if droppePopular

• Can I return my PCR kits without using it?

  Can I return my PCR kits without using it? Kits that are mailed back to us unused will be billed directly to you as they become unusable. To avoid being billed, we kindly request you to simply use the kit and ship it back to us at $0 cost. Please make sure you have used your at-home PCR Testing before returning it. Put your test into the box and stick the free return shipping label on the box. Ship your kit back to us through the following options: (1) put the package in your mailbox, (2) givSome readers

• How do I track my order?

  Hi there! Thank you so much for choosing Fast Lab! You may track your order through this link: https://fastlabtech.com/track-order/ Thank you!Few readers

• What is the meaning of the C line in the antigen test?

  Hi there! Thank you for reaching out. For the antigen testing, you may check our antigen testing instructions and you have the option to upload your antigen test result or get live results through this link: https://fastlabtech.com/antigen/ If the C line is present, the test result is Negative. If both the C line and T line are present, the test result is Positive. If the C line is absent, regardless whether the T line is present, the test result is considered as Invalid, and you should do anotFew readers

• I need help with my insurance charge

  Hi! Thank you for reaching out. We appreciate your patience and understanding as we work through this concern. We do want to assure you that we will continue to work with your insurance company on this claim and as long as your insurance is active and up to date there will be no charge to you. Your insurance company will pay Fast Lab and we will not be billing you for any remaining balance. Thank you for your patience! Sorry for any inconvenience. Should you have further questions, please do nFew readers

• My insurance is not listed

  Hi! Thank you for reaching out. Please send us a picture of your insurance card both front and back so we can help check in our at-home testing form on our website.Few readers

• How do I register my kit?

  Hi there! Thank you for reaching out. We can help you activate your Kit ID or go to https://fastlabtech.com/go and input your email and Kit ID or barcode to activate. If you need further assistance, please let us know. Have a great day!Few readers

• What type of test is included in the AT-HOME PCR Testing?

  The Fast Lab COVID-19 at-home PCR Testing is a molecular test, also known as a reverse polymerase chain reaction (RT-PCR) test. A PCR test is the most effective way of detecting if you have COVID-19.Few readers

• What would I do if I damaged the kit?

  We need to bill you directly for the damaged kit. Please go to this link to settle your payment: https://fastlabtech.com/facing-an-issue/Few readers

• I forgot my Kit ID or Barcode

  Hi there! Thank you for reaching out. Please provide your full name and email for us to check your record in our system. We can help you activate your Kit ID.Few readers